Coolum State School has engaged SchoolShopOnline as the eCommerce solution for our school's online tuckshop and uniform shops for the past five years. In the past year we have broadened our online engagement to event sales, including sponsorships and raffle ticket sales. Our experience has been extremely positive - The team respond quickly and with professionalism to any queries, ideas or issues we raise.
They are proactive in sourcing solutions for our queries and importantly engage directly and promptly with our parents and families if they have any queries. Indeed, Louis comes to visit us from time to time and that level of service is exemplary. We have consistently found their accounting practices are impeccable and timely so our payments are made on time every week.
Fees to us and our parents are low, and is a positive factor in choosing SchoolShopOnline over other providers. We have found that the business owners are empathetic and mindful of school culture and practices and have an understanding of departmental governance which assists us to ensure we are meeting accounting and procurement standards. We have happily recommended SchoolShopOnline to other schools when asked and hope to continue the relationship into the future.